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Strengthening HR foundations of a scaleup

Type of support

Part-time Interim Head of HR 

Company

  • Digital inclusion startup
  • Headcount < 20
  • Applicable CBA: Training centres

Context

  • Having won the First price of the Google Impact Challenge, the startup is part of a growth acceleration program

Client expectations

As part of its growth, the client seeks support to:

  • Structure HR processes and policies
  • Identify skills needs and ensure that the right skills are in the right place
  • Enhance team management capabilities
  • Recruit and onboard key roles and in particular the future Deputy Director

Solution :

  • A dedicated Head of HR working on site 2 days per week

Achievements :

  • Defining and implementing HR Strategy, establishing HR policies and processes
  • Aligning the organizational chart, individual objectives, and development needs with the organization’s growth strategy
  • Developing a technical and cross-functional skills matrix, reviewing jobs classification, and formalizing of roles
  • Optimizing Compensation & Benefits: aligning with market standards to enhance employee retention and satisfaction
  • Upskilling Leadership: providing HR training for the Office Manager and CEO to strengthen internal capabilities
  • Strategic Recruitment: hiring key talent to support regional growth and long-term development
  • Executive recruitment & transition: selecting and onboarding the Deputy General Manager for a seamless leadership handover